Cookie Policy

How Hilite uses cookies and similar technologies, why we use them, and the choices available to you.

Last updated 29 July 2026

This Cookie Policy explains how Shanda Technologies Inc., doing business as Hilite (“Hilite,” “we,” “us,” or “our”), uses cookies and similar technologies on hellohilite.com, app.hellohilite.com, and related websites and services. It should be read together with our Privacy Policy.

1. What cookies and similar technologies are

Cookies are small text files stored on your browser or device. Similar technologies include pixels, tags, scripts, software development kits, local storage, session storage, device identifiers, and other tools that recognize a browser or device, remember information, or measure activity.

2. First-party and third-party technologies

First-party technologies are set or controlled by Hilite. Third-party technologies are set or controlled by providers that help us operate, secure, analyze, support, or market the Service. Third parties may recognize your browser across different websites or services according to their own policies.

3. Why we use these technologies

Strictly necessary

These technologies are required for core functions such as signing in, keeping sessions secure, preventing fraud, balancing traffic, remembering consent choices, processing transactions, and maintaining the Service. Because the Service may not function properly without them, they generally cannot be disabled through Hilite’s cookie controls.

Preferences and functionality

These technologies remember settings and choices, such as language, interface preferences, previously selected options, and support-widget state, so the Service can provide a more consistent experience.

Analytics and performance

These technologies help us understand how visitors and users find and use the Service, which pages and features are used, where errors occur, how campaigns perform, and how we can improve speed, reliability, usability, and conversion. Depending on our current configuration, these providers may include Google Analytics, Mixpanel, Vercel, and similar analytics or performance services.

Customer support and communications

These technologies help provide in-product support, remember support conversations, deliver messages, and measure whether service communications are received or used. Depending on our current configuration, this may include Intercom and email-delivery providers.

Marketing and attribution

Where enabled and permitted, these technologies measure referrals and advertising campaigns, limit repeated advertising, and help show more relevant promotions. They may be set by Hilite or by advertising, social-media, affiliate, or attribution partners. We will request consent where required before using non-essential marketing technologies.

4. Services that may set or use technologies

Depending on the features you use and Hilite’s current configuration, technologies may be associated with Hilite; authentication providers such as Google, Apple, or Meta; Stripe or another payment processor; Google Analytics; Mixpanel; Intercom; Sanity; Vercel; AWS; Firebase or Supabase; and other infrastructure, security, analytics, or communications providers.

5. How long technologies remain

Session technologies expire when you close your browser or shortly afterward. Persistent technologies remain until their stated expiration date or until you delete them. Depending on purpose and provider, a persistent technology may remain from several hours to approximately 24 months.

6. Your choices

Where available, you can use Hilite’s cookie banner or cookie-settings control to accept, reject, or change choices for non-essential technologies. Withdrawing consent does not affect processing that occurred before withdrawal. Strictly necessary technologies may continue to operate.

Most browsers allow you to view, block, or delete cookies and clear local storage. Blocking all cookies may prevent sign-in, payments, saved preferences, or other features from working. Mobile operating systems and third-party providers may also offer privacy, analytics, or advertising controls.

7. Global Privacy Control and Do Not Track

Where legally required and technically supported, Hilite will treat a recognized Global Privacy Control signal as a request to opt out of disclosures that qualify as a sale, sharing, or targeted advertising. Because there is not a uniform industry response to browser “Do Not Track” signals, the Service may not respond to those signals unless required by law.

8. Changes and contact

We may update this Cookie Policy when our technologies, providers, legal obligations, or practices change. We will post the updated version and revise the “Last updated” date. Questions about cookies or privacy may be sent to admin@hellohilite.com or Shanda Technologies Inc., d/b/a Hilite, c/o Cogency Global Inc., 850 New Burton Road, Suite 201, Dover, Delaware 19904, United States.