Free podcast template

Create a customer interview episode without starting from scratch

Use this free structure to record useful customer conversations without making them feel like testimonials. Every section gives you a clear prompt, suggested timing and a direct path from recording to publishing.

Free to start. No card, no install, nothing to download.

Hear it first

Listen to three real examples

Press play without leaving the page. These independent shows demonstrate the customer interview format; Hilite is not affiliated with or endorsed by them.

8:18
Court Hearings and Interviews Podcast

Listen to the FTX bankruptcy court hearing of 8/29/2026, including discussion of KYC and customer claims issues. #crypto

Center of Main Interests is a reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber. Get full access to Center of Main Interests at tallymindyw

Listen on Apple Podcasts
43:09
The Unscripted SEO Interview Podcast

Bots Are Just Another Customer - Dan Kurtz, Miss Pepper AI

Traditional Googlebot crawling is falling while AI retrieval bots climb. Dan Kurtz of Miss Pepper AI reads it off his own server logs, and his conclusion is not that SEO is over. It is that we have done this be

Listen on Apple Podcasts
35:30
Live Ready F&I Podcast

The Customer Interview

Episode 2 explores the F&I customer interview, step by step. The customer interview is a perfect way to get the customer out of a potentially apprehensive state of mind. Mastering this step will increase your

Listen on Apple Podcasts

How it works

From customer interview idea to published episode

Hilite keeps the full workflow in one place, so the structure survives from the first recording through the final publish.

Capture the first version

Record in your browser or upload material you already have. Follow the segment prompts so the episode has a clear shape.

A practical starting point

Use the structure without sounding scripted

No. The customer interview template gives the episode a dependable shape while leaving the examples, voice and point of view to you.

FAQ

Questions about the customer interview template

It is a reusable episode outline designed to help founders, researchers and customer marketers record useful customer conversations without making them feel like testimonials. It includes the recommended sequence, recording prompts and suggested timing.

Start your customer interview episode

Open the ready-made structure, record each section and turn it into something worth publishing.