How to reset your Hilite password

You can update your Hilite sign-in details from your account settings. This guide walks through opening the right area, choosing a secure new password, updating your email if needed, and confirming that your new details work.

For your security, Hilite will not display your existing password. You will enter a new password and confirm it before saving the change.

From the Hilite Home screen, use the main navigation to open Account.

The Account area brings together your profile, billing, and subscription settings. Open the profile or sign-in section to manage the email address and password connected to your account.

In the password section, enter the new password you want to use and type it again in the confirmation field.

Choose a password that is unique to Hilite, check that both entries match, and then save your changes.

You can also update the email address connected to your Hilite account from the same area.

Enter the new address, save the change, and complete any verification step Hilite asks for before using it to sign in.

After saving your changes, sign in again with your updated email address and new password to confirm that everything is working.

Store the new password in a trusted password manager so you can retrieve it securely when you need it.

If you cannot complete the reset or still cannot sign in, contact the Hilite team through the support chat or the Contact page.

Include the email address associated with your account, but never send your password in a support message.